Corrections and removal
Ask, and it comes off
You can have your listing corrected or taken down entirely, for any reason or for none. You do not have to justify it to me, there is no form to argue with, and I deal with it promptly. A real person reads the email, so it will not sit in a queue.
How to ask
Write to me. One line is enough: the business name, the town, and whether you want it fixed or gone. If you have the link to the listing, that saves me looking it up, but it is not required. The button below opens your email app with the details already laid out.
Nothing happened when you pressed that? Your device may not have an email app set up. Write to hello@kootenaylist.ca directly instead, and mention the business name and the town.
What happens next
- A real person reads it. That person is me, Brett, in Castlegar. Nothing about this is automated.
- Removals and corrections are dealt with promptly, by hand.
- Removal means the entry comes off the site, not that it gets hidden behind something. The page it lived at stops existing.
- I keep a note that you asked, so that the next sweep of the public sources does not quietly put you back.
- You get a reply confirming it is done. Your email is used for that and nothing else, and there is no mailing list to end up on.
Corrections work the same way
Wrong phone number, wrong category, wrong town, a business that closed two years ago, a name spelled the way the licence roll spelled it rather than the way you spell it: all of that is one email and the same prompt turnaround. You do not need to claim the listing first, and correcting it costs nothing, because nothing on the List costs anything.
If the business is one person
Plenty of businesses here are named after the person who runs them, and for a sole practitioner the business address is often the kitchen table. So the rule is simple: I do not publish a home address or a home phone number for a person-named business unless the business publishes it on its own website. Appearing in a register you are required to be in is not the same as choosing to be in a directory, so until the owner claims the listing, those entries carry the minimal record: the name, the town, the category, and the business's own link.
If something personal has slipped through anyway, tell me and it goes to the front of the line, ahead of everything else. You do not need to prove the business is yours to have that done. The wider consent posture is set out on the privacy page.
Why you were listed at all
Not because you signed up. The List is compiled from the region's public record: municipal licence rolls, provincial registries, Interior Health's food premises register, chamber and tourism directories, OpenStreetMap, and businesses' own websites. Every entry names the source it came from, and the whole account is on the sources page. Being in a public source is not the same thing as wanting to be in a directory, which is exactly why this page exists.